Reviewed · SPA & HOT SPRINGS
Best Friends Ritual: mini facial + aromatherapy massage + day SPA + glass cava
Mallorca’s Best Friends Ritual pairs two hands-on treatments with time in a hotel spa, so the real appeal is not just the massage. You get a mini facial and aromatherapy massage in a private room, then access to an indoor pool, sauna, steam room, and relaxation beds. It is an easy way to turn a beach day into a proper three-hour pause.
I like the friend-focused setup and the fact that the massage and facial take place together rather than splitting up your party. I also like the small finishing touch of a glass of cava, plus the provided towel, which means you can pack a little lighter.
The main caution is value. At $131.25 per person, you are paying for a treatment package and spa access, but the facilities are not especially large. If the pool area is crowded, or if a sauna or steam room is out of service, the price can feel steep.
In This Review
- Key points to know before booking
- What the Best Friends Ritual actually includes
- Starting at Gran Playa de Palma
- The treatment room: massage first, facial next
- Making sense of the spa facilities
- A three-hour rhythm that works
- Is $131.25 per person fair?
- Who will enjoy this most
- Practical details that can save you trouble
- Should you book the Best Friends Ritual?
- FAQ
- Where does the Best Friends Ritual take place?
- How long does the experience last?
- What treatments are included?
- Is spa access included?
- Is a drink included?
- Are towels provided?
- What should I bring?
- Can I cancel for a full refund?
Key points to know before booking
- Private treatment room: You and your friend receive the treatments together, rather than being separated.
- Three hours of spa time: The package combines massage, facial treatment, and use of the spa facilities.
- Cava included: A complimentary glass adds a festive touch to this friend-oriented experience.
- Bring your own swimwear and slippers: One towel per person is supplied, but water, slippers, and swimsuits are not.
- Facilities are useful but compact: Expect an indoor pool with hydromassage, gym, sauna, steam room, cold bath, and relaxation beds.
- Best for a planned treat: The $131.25 price makes most sense when you want treatments and spa time, not simply a quick swim.
What the Best Friends Ritual actually includes
The experience takes place at Mallorca Wellness SPA Gran Playa de Palma, at Avinguda de Fra Joan Llabrés 22 in the Playa de Palma area. The booking lasts about three hours and is private to your group, which makes it a better fit for two friends who want quiet time together than for anyone seeking a large social spa complex.
The central ritual has three parts: an aromatherapy massage, a mini facial, and a glass of cava. The treatment names suggest a gentle, relaxation-first visit rather than an intensive sports massage or a long skincare appointment. If you arrive with tight shoulders, the massage may help ease them, but the package is presented as a calming ritual rather than a targeted medical treatment.
A few therapists connected with particularly warm treatment feedback include Nataly, Consuelo, Cristina, Raquel, Marcela, and Mara. Staff assignments can change, so you should not book expecting one specific person unless the spa confirms that in advance. Still, the repeated praise for friendly, professional care is encouraging.
The drinks detail needs a small clarification. The experience is described as including cava, while one version of the package information refers to prosecco. At the spa, confirm which sparkling wine is being served. Either way, it is a single included glass, not an open bar or a full meal.
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Starting at Gran Playa de Palma

You begin and end at the same spa address, which keeps the day simple. The location is near public transportation, and the experience is offered daily from 11 a.m. to 7 p.m. during the listed operating period, from October 2, 2022 through March 13, 2027.
That broad opening window gives you useful choices. A late-morning appointment can make the spa your first activity of the day. A late-afternoon visit works well after time near Playa de Palma, though you should leave enough time to arrive, change, and settle in before treatment.
The mobile ticket is handy. You do not need to manage printed paperwork, and confirmation is normally issued at booking. If you book within two days of the appointment, confirmation can take up to 48 hours and remains subject to availability. That matters if your Mallorca schedule is tight, so avoid leaving this booking until the last minute.
This is a private activity, but private does not mean the whole spa belongs only to you. Your treatment room is private for your group. The pool, sauna, steam room, gym, and relaxation areas are shared facilities, and the atmosphere can vary during the day.
The treatment room: massage first, facial next

The aromatherapy massage is the part most likely to define your visit. The scented oils and slow, soothing approach are meant to settle you into holiday mode. Several treatment descriptions emphasize gentle hands, a friendly manner, and the kind of massage that can leave you nearly asleep.
That is useful information if your goal is rest. I would choose this package for a birthday, a reunion, or a day when you want to stop thinking about sightseeing. I would not choose it as my first option for serious injury care, a vigorous deep-tissue session, or a long facial with several skincare steps, since the facial is specifically described as mini.
The mini facial gives the treatment a nice second act. It adds a little skincare without turning the appointment into a longer beauty service. The combination makes sense: your body gets attention through the massage, while your face gets a shorter, refreshing treatment.
The two-person arrangement is a real advantage. You can share the occasion without spending the main treatment separated from your companion. Therapists such as Marcela and Mara, or Cristina and Raquel, have been associated with paired treatments, though the exact staff on your date cannot be guaranteed.
Allow yourself time to change before and after the appointment. The spa supplies one towel per person, but you need to bring swimwear and slippers. Bottled water is also not included, a small point that matters more than it sounds after sauna time or a massage. Bring water with you or plan to purchase it elsewhere before entering.
Making sense of the spa facilities

The day spa includes an indoor pool with a hydromassage area. That gives you somewhere to linger before or after the treatments, rather than making the massage the entire experience. The pool room has been described as warm and comfortable, which should suit anyone who wants a quiet rest instead of a cold plunge into a busy outdoor pool.
The sauna and steam room offer two different kinds of heat. The listed sauna is Finnish, while the steam room is also called a Turkish bath. A cold bath is available for those who like to alternate heat and cool water, and relaxation beds provide a place to slow down between sessions.
There is also a gym. For most people booking this package, the gym is a bonus rather than the reason to come. If you want a gentle workout before your massage, it gives you that option, but the experience is clearly built around wellness and rest.
Changing rooms with lockers make the visit practical. You can leave your day clothes and small belongings while using the spa, though the provided information does not specify locker size or whether a deposit is needed. Keep valuable items to a minimum.
The facilities are clean and pleasant, but do not picture a vast thermal complex. The pool has been described as small, with a hydromassage section, and the spa may feel crowded when families staying at the hotel are using the area. A Finnish sauna and steam room can be enough for a three-hour visit, but the setting may disappoint you if you expect a long circuit of large pools and many heat rooms.
Facility maintenance is another sensible consideration. The Turkish bath has sometimes been unavailable, and the water station has not always been operating. Since water is not included, I would arrive prepared rather than assume every refreshment service will be available.
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A three-hour rhythm that works
You can shape the timing around your own energy, but a sensible visit would begin with changing and a few minutes in the spa. Use the pool’s hydromassage area, try the sauna or steam room, and then move into the treatment feeling unhurried.
The treatment itself is the heart of the booking. The massage and mini facial are arranged as part of the Best Friends Ritual, with both people treated in a private room. Afterward, the pool, relaxation beds, and heat rooms give you time to stretch out instead of rushing straight back onto the street.
The cava works best at the end, when you are already relaxed. If you prefer not to drink alcohol after heat treatments, ask about the serving timing or simply enjoy the spa without making the drink the focus. The package includes one glass, so it is a celebratory extra rather than a major part of the value.
A three-hour visit sounds generous, but changing, treatment time, and spa use can pass quickly. I would not schedule a tight airport transfer or a major sightseeing appointment immediately afterward. The listed end point is the same as the start, and the spa is open until 7 p.m., but your exact treatment slot still controls the practical timing.
Is $131.25 per person fair?

The price is reasonable only if you plan to use the whole package. You receive two treatments, shared spa access, a private room for the ritual, a towel, and a glass of sparkling wine. For a special occasion, that bundle can compare well with paying separately for a massage, facial, and day spa entry.
The calculation changes if you mainly want the pool and sauna. The facilities are described as limited rather than extensive, and one account involved an additional charge of €29 per person for spa access on top of treatment costs. That pricing experience suggests you should confirm exactly what your $131.25 booking covers before arrival, especially if you are comparing it with a treatment-only option or a hotel spa package.
The small pool and possible crowds also affect value. If you visit during a busy period and spend most of your time waiting for a relaxation bed or heat room, the package will feel less generous. On a quieter day, the same facilities may be entirely adequate for a calm afternoon.
For me, the strongest value comes from the private paired treatment, not the gym or pool alone. You are paying for a shared occasion with professional massage and facial care, with spa time wrapped around it. If that is what you want, the price is easier to justify.
Who will enjoy this most

This suits two friends, siblings, or a couple who want a low-effort break from Mallorca’s sun and sightseeing. It is also a good choice for a birthday or a final afternoon before heading home, provided you have enough time and do not mind using a hotel-based spa.
You should book it if you like gentle massage, scented oils, a short facial, and a few hours of pool and sauna time. The private room is especially useful if you want to talk quietly before treatment and then relax without being separated.
I would be more cautious if you want a silent luxury retreat, a large thermal circuit, or a highly specialized facial. Families may be present in shared areas, and the compact facilities do not promise the hush or variety of a major destination spa.
Most visitors can participate, and the spa is near public transportation. Still, if you have a health condition affected by massage, heat, cold baths, or aromatherapy, ask the provider before booking. The available information does not give medical guidance or treatment restrictions.
Practical details that can save you trouble
Bring swimwear, slippers, and drinking water. The spa supplies one towel per person, but the other three items are excluded. Packing these basics will make the visit smoother and prevent a small omission from spoiling a costly booking.
Check the price breakdown before you commit. Make sure spa access is included in the option you select, and ask about the cava wording if the confirmation says prosecco. Also check whether the steam room and water station are operating on the day of your visit.
Free cancellation is available if you cancel at least 24 hours before the local start time. Changes or cancellations made less than 24 hours before the appointment are not accepted for a refund, so leave some room in your Mallorca schedule.
Should you book the Best Friends Ritual?
Book it if you want a shared massage and facial with a friend, and you value the private treatment room more than a huge spa complex. The professional therapists, warm atmosphere, relaxing massage, and easy three-hour format make this a pleasant planned treat.
Think twice if you are judging the package mainly by the pool, sauna, or gym. The facilities are compact, occasional maintenance issues have occurred, and the total cost is high enough that unclear spa-access charges would be frustrating.
My practical call: reserve it for a special occasion or a quiet recovery day, confirm exactly what is included, and bring water, swimwear, and slippers. With those details settled, the Best Friends Ritual offers a simple, social way to slow down in Playa de Palma.
FAQ
Where does the Best Friends Ritual take place?
It takes place at Mallorca Wellness SPA Gran Playa de Palma, Avinguda de Fra Joan Llabrés 22, Platja de Palma i Pla de Sant Jordi, 07600 Palma, Illes Balears, Spain.
How long does the experience last?
The experience lasts approximately three hours.
What treatments are included?
The package includes an aromatherapy massage and a mini facial treatment.
Is spa access included?
The experience includes access to the indoor pool, hydromassage area, gym, Finnish sauna, steam room, cold bath, relaxation beds, changing room, and lockers. Confirm the exact price breakdown when booking, since spa-access charges have caused confusion in some visits.
Is a drink included?
Yes. The package includes one complimentary glass of cava. Some package wording refers to prosecco, so confirm the exact sparkling wine when you book.
Are towels provided?
Yes. One towel per person is included.
What should I bring?
Bring swimwear, slippers, and drinking water. Swimsuits, slippers, and bottled water are not included.
Can I cancel for a full refund?
Yes, if you cancel at least 24 hours before the experience start time. Cancellations or changes made less than 24 hours before the local start time are not accepted for a refund.
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