Premium electric Scooter rental with optional delivery

Palma becomes much easier to cover on a personal electric scooter. You pick up a premium Acton or Segway model, use the WHEE app to unlock it, and set your own pace instead of waiting for buses or walking long stretches. I like the included helmet and charger, and I like that delivery to a Palma address or cruise terminal may be arranged. The main catch is the 100-kilogram weight limit, along with the extra charge for delivery.

This is a rental, not a guided tour, so you will not have a planned route, local guide, or scheduled sightseeing stops. That freedom is useful if you already know where you want to go, but you will need to plan your own riding and return to the original meeting point.

Key points to know before you book

• One to seven days of use: This works for a quick Palma visit or a longer stay, with a charger supplied for multi-day rentals.
• Premium Acton or Segway scooter: The provider supplies one of its premium models, subject to availability.
• WHEE app required: You use your phone to unlock and lock the scooter.
• Helmet and safety gear included: Every rental includes a helmet and reflective belt, with a padlock added for rentals longer than one day.
• Delivery is possible: Delivery and collection in Palma or at the cruise terminal costs an extra 10 euros per scooter, with a 20-euro minimum.
• Strict weight restriction: The rental is not allowed if your weight is above 100 kilograms because of technical limits.

A personal scooter for seeing Palma your way

The appeal here is simple: you get a vehicle for your stay rather than a short, fixed riding session. Palma has enough sights and neighborhoods to make flexible transport useful, especially when you want to connect several areas without arranging taxis each time.

You can ride for one day, or keep the scooter for as many as seven days. That makes this more useful than a typical one-hour or half-day rental. A longer rental also lets you use the scooter for practical trips, not just sightseeing. You might ride to a café, return to your accommodation, and head out again later without arranging another vehicle.

The provider describes the scooters as premium Acton or Segway models. The exact model is not promised in advance, so you should treat the brand as a likely option rather than a guarantee. Either way, the rental is designed around electric kick scooters and independent use.

There is no guide to explain Palma or lead you through traffic. I see that as both a strength and a weakness. If you like choosing your own stops, taking breaks when you want, and avoiding a group schedule, the freedom is excellent. If you want stories, directions, or help choosing the best route, you will need to prepare before pickup.

Picking up at Carrer del Pare Francesc Molina

The standard start and end point is Carrer del Pare Francesc Molina, 37, in Palma’s Nord district, postal code 07003. You return the scooter to this same meeting point when the rental ends.

The listed opening hours are 10:00 a.m. to 10:00 p.m., Monday through Sunday. That gives you a broad pickup and return window, though you should confirm the exact handover time when booking. The service is available through August 12, 2026, according to the provided operating dates.

At pickup, you should expect to receive the scooter and the equipment included with your rental. The helmet is included for all rentals. If you rent for more than one day, you also receive a charger and padlock. A reflective belt is included as well.

The WHEE app is central to the rental. You need to download the app by searching for WHEE e-scooter sharing in the Apple App Store or Google Play. The app lets you unlock and lock the vehicle with your mobile phone, so install it before you arrive if possible.

That phone requirement matters. Your battery and mobile access are part of the practical setup, even though the supplied information does not state how much battery life the scooter provides or what happens if your phone loses power. I would arrive with the app installed and your phone charged.

What your rental includes, and what it does not

The package is fairly well equipped for an independent ride. You receive:

• A premium Acton or Segway e-scooter
• A helmet
• A reflective belt
• A charger
• A padlock for rentals longer than one day

The charger is especially useful for a multi-day stay. It means you are not limited to whatever charge remains after pickup, although the information does not specify charging time, battery range, or where you should charge the scooter. Ask about those details at handover if you plan long rides or repeated use.

The padlock applies to rentals longer than one day. That is a practical addition because you may need to secure the scooter during a stop. The supplied information does not explain exactly how or where the scooter may be parked, so ask the provider for current parking guidance rather than leaving it wherever it seems convenient.

The provider cleans and sanitizes the vehicles and accessories after each use. That includes the equipment you handle, such as the helmet and reflective belt. It is a small but useful detail when you are sharing rental gear.

The biggest restriction is clear: the rental is not allowed for anyone weighing more than 100 kilograms, due to technical limitations. This is not a minor surcharge or an optional safety note. It is a condition of renting, so check it before paying.

Using the WHEE app during your ride

The app controls the basic start and end of each use. You download WHEE e-scooter sharing, then use your phone to unlock and lock the scooter.

This setup is convenient because you do not need a separate physical key. It also means you should not treat the rental like a vehicle that operates without your phone. Keep your phone accessible and charged, particularly if you plan to stop several times during the day.

The supplied details do not promise an orientation ride, route briefing, map, or local riding lesson. You should therefore be comfortable handling an electric kick scooter before booking. If you are new to this type of vehicle, allow yourself time to get familiar with the controls in a safe area before heading into busier parts of Palma.

No route is prescribed. You might plan a simple city ride, connect several sights, or use the scooter mainly for transport between your accommodation and central Palma. Since the provider does not list specific stops, you are responsible for checking current local rules and choosing suitable places to ride and park.

Delivery to your Palma address or cruise terminal

Pickup at the meeting point is the standard arrangement, but delivery and collection may be available upon request and subject to availability. The service can deliver to an address in Palma or to the cruise terminal.

The stated charge is 10 euros per scooter for delivery and collection in Palma or at the cruise terminal, with a minimum charge of 20 euros. That minimum matters if you are renting only one scooter, since the advertised 10-euro figure would not be the final delivery cost in that case.

You must ask for a quote, and the delivery fee is paid at delivery. Do not assume that every hotel, apartment, or ship call can be served. Availability is not guaranteed, and the provider does not give a fixed delivery timetable in the supplied details.

For a cruise stop, delivery could save valuable time if you want to ride without going first to the Nord district. For a longer Palma stay, the convenience depends on the extra cost and your distance from Carrer del Pare Francesc Molina. Compare the delivery fee with the time and taxi fare needed to reach the meeting point.

How the price works for a one to seven-day rental

The listed price is $216.04 per person. The supplied information does not break down the cost by day, explain whether the amount changes with rental length, or state how the price is calculated for multiple people. You should request the exact total for your chosen dates and number of scooters before booking.

At first glance, this is not a bargain-priced short rental. Its value depends heavily on how long you keep the scooter and how often you use it. For a one-day booking, compare the price with other transport choices in Palma. For several days, the included charger and personal access may make more sense, especially if you plan to move around independently rather than pay for repeated taxis.

Delivery costs extra, so include that in your calculation. A one-scooter delivery and collection in Palma or at the cruise terminal carries the 20-euro minimum. The helmet, reflective belt, and charger are included, which reduces the need to hire safety equipment separately.

I would book this mainly for convenience and flexibility, not because it is the cheapest possible way to move around. The strongest value comes when you want a scooter available throughout a stay and are likely to use it more than once.

Who will get the most from this rental

This service suits an independent visitor who already feels comfortable on an electric scooter and wants personal transport around Palma. It also fits a couple or small group that wants to set its own schedule, provided each rider meets the weight restriction and books the necessary scooters.

A cruise passenger may find delivery to the cruise terminal useful, if available for the call date. You can avoid traveling across the city for pickup, though the minimum delivery charge and limited time in port need to be considered.

Families and mixed-age groups should think carefully about the lack of a guide and the need for each rider to manage the scooter and app. The provider says most people can participate, but the supplied information does not give a minimum age, child policy, or details about extra safety instruction.

This is less suitable if you want a narrated tour, a fixed sightseeing plan, or a staff member riding with you. It is also unsuitable if your weight exceeds 100 kilograms, if you do not have a compatible mobile phone, or if poor weather is likely to disrupt your plans.

Weather, safety gear, and practical limits

The experience requires good weather. If poor weather causes cancellation, you are offered a different date or a full refund. That policy is useful in Mallorca, where conditions can change your comfort and safety on an open scooter.

A helmet is included, and the reflective belt adds visibility. These items do not replace sensible riding. Follow local rules, watch for pedestrians and other vehicles, and be careful with wet or slippery surfaces. The provider does not list specific roads, cycle paths, speed limits, or parking rules, so check current local guidance before setting off.

The rental period is described as approximately one to seven days. Since the word approximately leaves some room for operating details, confirm the exact pickup and return times. The shop’s stated hours run from 10:00 a.m. to 10:00 p.m. daily, which is helpful, but an agreed handover time still matters.

The vehicles and accessories are cleaned and sanitized after every use. That is reassuring, especially for a helmet shared between different customers, though you should still check that the equipment fits properly before leaving.

Cancellation and booking details

You receive confirmation at the time of booking. Free cancellation is available if you cancel at least 24 hours before the experience start time, using the local time in Mallorca.

A cancellation made less than 24 hours before the start time is not refunded, and changes within that same period are not accepted. Weather-related cancellation is handled differently, with a new date or full refund offered if poor conditions prevent the experience.

The provider is WHEE, eScooter sharing and private rentals, based in Palma. No guide names are supplied because this is a self-guided rental rather than a guided excursion.

My take: book it for freedom, not for a guided Palma tour

I would book this rental if you want a personal electric scooter for repeated use, value the included helmet and charger, and are happy to manage your own route. The option of delivery to a Palma address or cruise terminal can make the arrangement much easier, provided you confirm availability and budget for the 20-euro minimum.

I would skip it if you only want a short introduction to Palma, need a guide, cannot meet the 100-kilogram limit, or are unsure about using a scooter in city conditions. The 5-star rating from 19 reviews and a 100 percent recommendation record point to a well-received service, and one especially positive note praises the friendly, efficient setup and calls it a fun way to see Palma. Still, the most important decision is practical: this is a flexible vehicle rental, not a sightseeing tour.

FAQ

Where do I pick up the e-scooter?

The standard meeting point is Carrer del Pare Francesc Molina, 37, Nord, 07003 Palma, Illes Balears, Spain.

Where do I return the e-scooter?

The activity ends back at the same meeting point where you picked up the scooter.

How long can I rent the e-scooter?

The rental is available for approximately one to seven days.

Is a helmet included?

Yes. A helmet is included in the rental price.

Is a charger included?

Yes. A charger is included, particularly for rentals lasting more than one day.

Do I receive a padlock?

A padlock is included for rentals longer than one day.

Do I need an app to use the scooter?

Yes. You should download the WHEE e-scooter sharing app from the App Store or Google Play. The app lets you unlock and lock the scooter with your mobile phone.

Can the scooter be delivered?

Delivery and collection may be available to an address in Palma or to the cruise terminal, subject to availability. The cost is 10 euros per scooter, with a minimum charge of 20 euros, paid at delivery. You need to ask for a quote.

Can I rent if I weigh more than 100 kilograms?

No. The rental is not allowed above 100 kilograms because of technical restrictions.

What happens if the weather is poor?

If the experience is canceled because of poor weather, you are offered a different date or a full refund.